Front Desk Garden City, NY

Front Desk

Part Time • Garden City, NY
We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed. 
 
You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.
 
Responsibilities: 
  • Enthusiastically greet members, prospective members, and guests
  • Provide a high-level of customer service to all members and effectively resolve issues 
  • Handle front desk activities including answering phones and checking-in members
  • Take prospective members on tours of the facility
  • Ensure gym systems and processes are followed 
  • Enforce facility rules and regulations, ensuring faciling is clean and safe 
 
Qualifications: 
  • Previous customer service experience preferred 
  • Strong communication and customer service skills 
  • Upbeat and positive attitude! 
  • Passion for health & fitness 
  • Basic computer proficiency 
 
Complete our short application today! 




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Healthtrax University

Employee Growth & Development

Healthtrax knows that we are only as good as our people. We would not be who we are today without those who give their very best in service to others from front desk to group fitness to personal training and offering programs and services in between for members of all ages. 

We promote from within and encourage management mentorship to help each individual achieve success, as they define it. May not be a goal to be a General Manager but you can still be the best opening person greeting our guests before the sun is up! You may want to learn new skills and we can help you do that.

Healthtrax University offers workshops in sales and communications skills and fitness and personal training. We subscribe to a service for our group fitness and CPT staff and managers to have online access to learning tools, fitness videos, CPR and other professional certifications and CEC's to stay current in your profession.

If you have a curiosity and an interest in fitness complimented by a desire to learn and work towards being the best you that you can be, then let's chat.