We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.

You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.

Responsibilities:

Enthusiastically greet members, prospective members, and guests
Provide a high-level of customer service to all members and effectively resolve issues
Handle front desk activities including answering phones and checking-in members
Take prospective members on tours of the facility
Ensure gym systems and processes are followed
Enforce facility rules and regulations, ensuring faciling is clean and safe

Qualifications:

Previous customer service experience preferred
Strong communication and customer service skills
Upbeat and positive attitude!
Passion for health & fitness
Basic computer proficiency

Complete our short application today!

We believe regular exercise is medicine for a strong immune system and optimal mental health. We envision a society where personal healthcare responsibility is the norm, not the exception. Where people are informed and motivated to practice good lifestyle habits including a quality fitness regime. At Healthtrax, we see ourselves as a vital part of this transformation and have a sense of contribution that validates that the work we do to ensure safe, clean facilities is part of a worthwhile journey. Join our journey. Bring your passion to our team.

About Healthtrax

Since 1979, Healthtrax Fitness & Wellness has been a premier operator of fitness centers serving diverse member needs and providing careers to full and part time dedicated team members. We are committed to being the best in fitness including attention to cleanliness, safety and physical distancing. With 17 locations in 5 states, our talented staff provide engaging programs and safe, clean facilities that blend lifestyle management, health education, fitness and a sense of community. We also have Healthtrax Physical Therapy Clinics in Enfield, Glastonbury-CT and West Springfield, MA for Therapists and Trainers to provide seamless care and collaboration for restored function for those seeking treatment and care in our centers.

Healthtrax Fitness Centers attract avid fitness enthusiasts, mature adults, families, the tentative non- exerciser, and, or special medical populations most of whom are motivated to not just live longer but live better!

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Who referred you?

Working with the best fitness pro's in the industry!

Healthtrax providing fitness in our spacious, safe, professional centers

Healthtrax Fitness & Wellness supportive team and members sharing common goal

Healthtrax University

Employee Growth & Development

Healthtrax knows that we are only as good as our people. We would not be who we are today without those who give their very best in service to others from front desk to group fitness to personal training and offering programs and services in between for members of all ages.

We promote from within and encourage management mentorship to help each individual achieve success, as they define it. May not be a goal to be a General Manager but you can still be the best opening person greeting our guests before the sun is up! You may want to learn new skills and we can help you do that.

Healthtrax University offers workshops in sales and communications skills and fitness and personal training. We subscribe to a service for our group fitness and CPT staff and managers to have online access to learning tools, fitness videos, CPR and other professional certifications and CEC's to stay current in your profession.

If you have a curiosity and an interest in fitness complimented by a desire to learn and work towards being the best you that you can be, then let's chat.