The Healthtrax Fitness Service Desk is the hub for customer service, fitness & wellness program and membership information. You are the first and last impression of our business.

The Service Desk Receptionist with manager on duty responsibilities exhibits maturity and dependability with a keen attention to their surroundings in order to provide safe, immediate, efficient and friendly customer service.

Serving as a key holder and manager on duty you are responsible for helping to ensure the safety of participants removing any potential hazards and risks of injury including placing out of order signs on equipment as needed. You will take pride in keeping the center spotless and sanitary during slow times with general cleaning of the reception, member lounge, spot checking throughout the center.

The Service Desk Receptionist is essential to the promotion and information sharing of all center programs and services while enforcing policies with a common sense approach to conflict resolution and problem solving. Our ideal candidate has previous experience in both sales and customer service with ability to learn process new membership paperwork. This position requires periods of standing and walking.

The candidate demonstrates a can do attitude with common sense, effective written and verbal communication, interpersonal, problem solving, coordination of multiple activities and conflict resolution skills. Must abide by Healthtrax Employee Handbook, be a team player, have strong communication skills and professionalism at all time.

Candidates must have the ability to work in a fast-paced, results-oriented environment have a commitment to fitness and wellness and continuous learning; have an understanding for the bottom-line and business approach to job performance. Maintaining your CPR/AED/First Aid certifications, required.

Healthtrax Membership Included.

Join the leader in fitness. Since 1979, Healthtrax Fitness & Wellness has been providing fitness and wellness solutions for individuals and employers and is looking for people passionate about fitness and customer service excellence to join our team.

We believe regular exercise is medicine for a strong immune system and optimal mental health. We envision a society where personal healthcare responsibility is the norm, not the exception. Where people are informed and motivated to practice good lifestyle habits including a quality fitness regime. At Healthtrax, we see ourselves as a vital part of this transformation and have a sense of contribution that validates that the work we do to ensure safe, clean facilities is part of a worthwhile journey. Join our journey. Bring your passion to our team.

About Healthtrax

Since 1979, Healthtrax Fitness & Wellness has been a premier operator of fitness centers serving diverse member needs and providing careers to full and part time dedicated team members. We are committed to being the best in fitness including attention to cleanliness, safety and physical distancing. With 17 locations in 5 states, our talented staff provide engaging programs and safe, clean facilities that blend lifestyle management, health education, fitness and a sense of community. We also have Healthtrax Physical Therapy Clinics in Enfield, Glastonbury-CT and West Springfield, MA for Therapists and Trainers to provide seamless care and collaboration for restored function for those seeking treatment and care in our centers.

Healthtrax Fitness Centers attract avid fitness enthusiasts, mature adults, families, the tentative non- exerciser, and, or special medical populations most of whom are motivated to not just live longer but live better!

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Are your currently CPR certified?*

Are you available for evening and weekend shifts?*

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application?*

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¿Quien lo refirió?

Working with the best fitness pro's in the industry!

Healthtrax providing fitness in our spacious, safe, professional centers

Healthtrax Fitness & Wellness supportive team and members sharing common goal

Healthtrax University

Employee Growth & Development

Healthtrax knows that we are only as good as our people. We would not be who we are today without those who give their very best in service to others from front desk to group fitness to personal training and offering programs and services in between for members of all ages.

We promote from within and encourage management mentorship to help each individual achieve success, as they define it. May not be a goal to be a General Manager but you can still be the best opening person greeting our guests before the sun is up! You may want to learn new skills and we can help you do that.

Healthtrax University offers workshops in sales and communications skills and fitness and personal training. We subscribe to a service for our group fitness and CPT staff and managers to have online access to learning tools, fitness videos, CPR and other professional certifications and CEC's to stay current in your profession.

If you have a curiosity and an interest in fitness complimented by a desire to learn and work towards being the best you that you can be, then let's chat.

Part time Service Desk Weekend hours