Healthtrax Fitness & Wellness

Service Desk Supervisor

Location

East Longmeadow, MA

Type

Full Time

The Service Desk Supervisor overseas the day-to-day operation of the service/front desk, as well as management and supervision of this area.  S/he is directly responsible for achieving financial revenue growth and budget goals. 

The Service Desk Supervisor is responsible for the following:

  • Manages a team of Service Desk Receptionists
  • Ensure general maintenance and cleaning of service/front desk area
  • Provide information and promote Center programs and services
  • Provide immediate, efficient and friendly customer service in person and over the phone
  • Assist with various Center programs and service activities
  • May be asked to assume Manager on Duty shifts

POSITION REQUIREMENTS:
Previous experience in within fitness, health and wellness industry is preferred.  Ideal candidate will have experience in revenue generation, expense management and new program development.

Part time position 20 hours/wk.
AA/EEO M/F/D/V

Company Website: www.healthtrax.com

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Company Website: www.healthtrax.com